As the CIO at OneSpring, Robert plays a key role in the company’s strategic direction and growth. Through his knowledge of human-centered design, technology and customer experience, Robert leads our consulting practice and develops innovative and compelling solutions for clients. Robert has more than twenty years of experience in design and visual communications with an emphasis in user-centered design and usability. From digital product design to customer experience strategy, his experience has helped companies such as The Ritz-Carlton Hotel Company, The Department of Homeland Security, ABC/Capital Cities, MasterCard International, InterContinental Hotels & Resorts, Toyota, and GRP/MCA Records achieve their business goals while also meeting the needs of their customers.