TouchNet needed to redesign its mobile application to enhance student transactions on campus. Our team led Joint Application Modeling (JAM) Sessions, creating low-fidelity prototypes and mapped workflows.

The USDA improved access to critical housing and development resources by applying a research approach to its Rural Development website. Changes led to an 80% success rate in locating loan eligibility information, and a 35% reduction in task time on repeat visits—boosting trust and usability for rural communities.

A healthcare company needed to align stakeholders for a new suite of products. Using our previsualization method, we rapidly created an interactive prototype simulating the new unified experience.

OneSpring's redesign of Corpay One's financial dashboard delivered a modern UI with streamlined workflows, resulting in 46% faster tasks, 22% higher success rates, and improved user satisfaction and feature adoption.

OneSpring revitalized Stride's education platform through strategic UX redesign, boosting task success by 72% and cutting workflow time by 43% for schools purchasing resources.

OneSpring enhanced MyLeasePlan app with easier fuel PIN access, automatic mileage tracking, simplified service history viewing, and streamlined document uploads based on user feedback.

Creative as a Service (CaaS) is a novel approach to delivering creative services through a flexible engagement model that differs from traditional consultancies. It provides organizations with a distinct approach to scaling teams, one that differs from agencies, staffing firms, or hiring freelancers.

LivePerson aimed to revolutionize online communication between brands and customers using AI-powered chat. Under a tight timeline, we conducted rapid design sessions, defined the application scope and developed an interactive prototype.

Equifax revamped its B2B platform through strategic UX research, enhancing navigation and personalizing user experiences. Results included increased engagement, higher content consumption, and improved satisfaction metrics.

GrayKey usability testing identified navigation problems and workflow inefficiencies. The redesign focused on information hierarchy, quick actions, improved icons, simplified downloads, and better storage options, resulting in higher completion rates and user satisfaction.

A heartfelt platform where students and parents can share authentic appreciation with teachers through smart technology that ensures positive, personalized messages while preserving genuine emotional connection.

John Deere needed to enhance usability and the product experience for its Harvest Mobile App.

Our team led Joint Application Modeling (JAM) Sessions with product and technology innovation teams, rapidly ideating and refining new product features.

AI enablement is the process and technology by which companies and people organize, deploy, and integrate AI solutions within their businesses. It also refers to how individuals can leverage AI for their own workflows by arranging and automating AI technology to help with daily tasks.

OneSpring helped SAIC create a unified Enterprise Portal for Air Force Test Labs using Lean UX methods, delivering interactive roadmaps and federally-compliant design systems that met accessibility standards.

OneSpring's new subscription model provides on-demand access to UX/UI design, research, visual design, front-end development, service design, and AI enablement. This approach eliminates procurement delays and contract negotiations while accelerating delivery.

A mid-sized healthcare company improved patient portal usability and engagement with our product evaluation. The comparative analysis and UX audit led to a 43% boost in task completion, creating a more intuitive experience.

A design philosophy emphasizing simplicity to improve usability and reduce costs. Effective system design requires careful decisions about what to exclude, preventing feature bloat and ensuring maintainable solutions that meet core user needs.

Grayshift enhances forensic tools with user-driven UX improvements.

A leading education and career platform needed a visually engaging and intuitive experience to connect students, educators, and employers.

A financial technology company redesigned its platform through user research, uncovering key insights about navigation, report access, and efficiency.

A state agency faced accessibility compliance gaps in its updated application. Our audits and research led to 100% compliance, 35% better efficiency, and a 20-point System Usability Scale boost.

A digital learning solutions company utilized a heuristic evaluation to identify usability issues within the platform.

A mid-sized HR technology company optimized its Outreach Management System (OMS) through a research-led evaluation. Cognitive walkthroughs, persona development, and usability testing uncovered key insights into user behaviors, pain points, and engagement patterns.

A large county website needed a UX content audit to improve its citizen-facing website and streamline key services. We audited 19 departments and 1,000+ pages, identifying redundant content and usability issues.

Beachbody needed to enhance usability and the product experience for its P90X and FOCUS T25 mobile apps. Collaborating with their internal team, we provided UX/UI and Visual Design expertise, ensuring an engaging, brand-aligned experience.

A Fintech business needed to modernize its flagship application to enhance engagement, usability, and accessibility. Through research and collaboration, we prioritized key improvements and redesigned the UI/UX and visual design. 

Combining market research, prototyping, visual design, and front-end development for innovative digital solutions that improve customer insight and experience impact.

UX design creates seamless digital experiences through research, prototyping, testing, and implementation. It improves user satisfaction and business outcomes.

AI enhances UX design by automating processes and generating real-time user insights across e-commerce, healthcare, finance, and entertainment sectors.

A hotel website's innovative design hindered bookings by distracting users. UX testing revealed the importance of balancing engagement with clear conversion paths, highlighting the value of strategic design prototyping.

Inclusive design tackles barriers, empowering millions with disabilities online.

DHS Trusted Tester training ensures web accessibility for all users.

Moderated interviews with users uncovered key insights, shaping recommendations for a more intuitive and efficient inspection process, ultimately driving improved usability and satisfaction.

DoD prioritizes design integration for better software and user outcomes.

User research drives IT success by aligning products with needs, cutting costs, and boosting satisfaction.

Design is a critical business strategy that directly influences revenue, customer satisfaction, and brand perception, with mature design practices proving to be a significant competitive advantage for companies.

Transforming visions into actionable UX strategies through validated roadmaps.

Design systems boost Agile DesignOps with reusable components for UX consistency.

Robert Grashuis explains how Human-Centered Design enhances federal IT performance by focusing on citizen needs through structured CX processes.

A federal food recall dashboard was created through a 1-week design sprint, using research, card sorting, and usability testing to prioritize features and ensure public safety.

JAM Sessions: Collaborative modeling saves dev costs by aligning requirements with actual user needs.

OneSpring redesigned King & Spalding's intranet with modern UX/UI, applying legal industry expertise to transform complex information systems into an intuitive platform that met the law firm's specific organizational requirements.

CX enhances customer journeys across organizations while UX focuses on seamless interactions, together creating memorable brand experiences.

Ally Financial partnered with OneSpring to revamp their mortgage app UX.

Agile RDM balances documentation with working software through strategic backlog management.

Make your website accessible! It's not just about compliance; it improves UX for all users.

A large media company needed to streamline HR operations by aligning departments with a user-centered approach. We developed a UX vision and 3-year roadmap, ensuring stakeholder alignment and prioritization of key initiatives.

A large consumer goods company needed interactive storyboards to design a seamless customer experience for viewing and redeeming rewards across its website and mobile app.