User Research
Better design through empathy and understanding of people.
The heart of human-centered design is having empathy and understanding the people you are designing for. Our research seeks to uncover and better understand the needs, motivations, and behaviors of the end-user to help ensure our design solution is both useful and usable.
- User Interviews
- Contextual Inquiry
- Diary Studies
- Competitive Analysis
- Heuristic Evaluation
- Usability Testing
- Accessibility Testing
- 508c Compliance Audit
- WCAG “AA” Audit
- Survey Research
- User Interviews
- Contextual Inquiry
- Diary Studies
- Competitive Analysis
- Survey Research
- Heuristic Evaluation
- Usability Testing
- Accessibility Testing
- 508c Compliance Audit
- WCAG Audit
- Survey Research
- WCAG Audit
User Experience
Design
Using human-centered design to create products people love.
From definition to implementation, user experience design encompasses a holistic process for crafting products that delight the people who use them. We employ a multi-disciplinary team with diverse perspectives and talents across strategy, design, and technology to create products people love.
- Information Architecture
- User Requirements
- Design System
- UX Strategy
- Interaction Design
- Content Strategy
- Product Design
- Prototyping
- Information Architecture
- User Requirements
- Design System
- Interaction Design
- Content Strategy
- Product Design
- Prototyping
- UX Strategy
Customer
Experience
Creating a path to meaningful customer engagement.
The customer experience includes the multiple facets of how your organization engages and builds its relationship with your customers across an omni-channel path of engagement. We map the customer journey based on data-driven insights to identify opportunities to create a path for meaningful customer engagement.
- Storyboards
- Business Analysis
- Journey Mapping
- Data Analytics
- Voice of the Customer
- Personas
- Journey Mapping
- Personas
- Storyboards
- Business Analysis
- Data Analytics
- Voice of the Customer
User Interface Design
Enabling a usable and accessible product experience.
Driven by research and user experience strategy, the user interface is the synthesis of visual, information and interaction design that enables human-computer interactions throughout the product experience. We generate UI designs that are both usable and accessible, with a thoughtful balance between form and function.
- UI Components
- Design Patterns
- User Interviews
- Data Visualization
- Mobile Design
- Visual Design
- UI Kit
- Responsive Design
- UI Components
- Design Patterns
- User Interviews
- Mobile Design
- Visual Design
- UI Kit
- Responsive Design
- Data Visualization
Front-End Development
Building world class experiences with the most powerful front-end development team.
From mobile applications and responsive websites to large-enterprise systems, our dedicated team of technologists build the user experience using a variety of open-source and commercially available platforms based on industry standards and recognized best- in-class technology stacks.
- Mobile Applications
- Functional Prototypes</span
- Enterprise Applications
- Responsive Websites
- Application Modernization
- UI Component Libraries
- Mobile Applications
- Functional Prototypes
- Responsive Websites
- Application Modernization
- Enterprise Applications
- UI Component Libraries
Learn how we can work with your team.
Tell us what challenges you’re having and let us help you figure out a path forward. Creating a great user experience takes time and thoughtfulness. Find out how OneSpring can help guide your team in a meaningful way.