Insights

OneSpring redesigned King & Spalding's intranet with modern UX/UI, applying legal industry expertise to transform complex information systems into an intuitive platform that met the law firm's specific organizational requirements.

A design philosophy emphasizing simplicity to improve usability and reduce costs. Effective system design requires careful decisions about what to exclude, preventing feature bloat and ensuring maintainable solutions that meet core user needs.

A financial technology company redesigned its platform through user research, uncovering key insights about navigation, report access, and efficiency.

A digital learning solutions company utilized a heuristic evaluation to identify usability issues within the platform.

A mid-sized HR technology company optimized its Outreach Management System (OMS) through a research-led evaluation. Cognitive walkthroughs, persona development, and usability testing uncovered key insights into user behaviors, pain points, and engagement patterns.

UX design creates seamless digital experiences through research, prototyping, testing, and implementation. It improves user satisfaction and business outcomes.

AI enhances UX design by automating processes and generating real-time user insights across e-commerce, healthcare, finance, and entertainment sectors.

A hotel website's innovative design hindered bookings by distracting users. UX testing revealed the importance of balancing engagement with clear conversion paths, highlighting the value of strategic design prototyping.

Inclusive design tackles barriers, empowering millions with disabilities online.

DHS Trusted Tester training ensures web accessibility for all users.

Moderated interviews with users uncovered key insights, shaping recommendations for a more intuitive and efficient inspection process, ultimately driving improved usability and satisfaction.

DoD prioritizes design integration for better software and user outcomes.

User research drives IT success by aligning products with needs, cutting costs, and boosting satisfaction.

Design is a critical business strategy that directly influences revenue, customer satisfaction, and brand perception, with mature design practices proving to be a significant competitive advantage for companies.

Transforming visions into actionable UX strategies through validated roadmaps.

Design systems boost Agile DesignOps with reusable components for UX consistency.

Robert Grashuis explains how Human-Centered Design enhances federal IT performance by focusing on citizen needs through structured CX processes.

A federal food recall dashboard was created through a 1-week design sprint, using research, card sorting, and usability testing to prioritize features and ensure public safety.

JAM Sessions: Collaborative modeling saves dev costs by aligning requirements with actual user needs.

CX enhances customer journeys across organizations while UX focuses on seamless interactions, together creating memorable brand experiences.

Ally Financial partnered with OneSpring to revamp their mortgage app UX.

Agile RDM balances documentation with working software through strategic backlog management.

Make your website accessible! It's not just about compliance; it improves UX for all users.