OneSpring team members working in a bright open office.

Research

On-Demand

Better results by understanding people’s needs.

Trusted By

OneSpring team member talking to a user research group.

20 years of expertise

Research that drives real results

Get expert research on demand, backed by 20 years of experience.

Make informed decisions, reduce costs, and stay ahead of the competition—without the expense of a full-time team.

Whether you need market insights, competitor analysis, or data-driven strategies, we deliver the intelligence you need, when you need it.

An extension to your team

Research Services

We provide your team with research design professionals in the field with decades of real-world experience.

  • A/B Testing

    Compare design variations to identify the most effective user experience.

    Accessibility Audit

    Evaluate and test products for WCAG “AA” and 508 accessibility compliance.

    Comparative Analysis

    Evaluate a competitive set of products to identify gaps and prioritize UX opportunities.

    Content Audit

    A structured evaluation and analysis to improve readability, consistency, learnability, and relevance.

    Journey Mapping

    Visualizing the user’s end-to-end experience with a product or service to help identify areas of improvement.

    Persona Development

    Research-based user profiles to guide more targeted, user-centered experiences.

    Surveys

    Structured questionnaires to collect both quantitative and qualitative user insights.

    Usability Testing

    Observing users as they interact with a product or service to better understand usability issues and areas for improvement.

    User Interviews

    Conducting one-on-one sessions with users to gather qualitative insights.

    UX Audit

    Reviewing a product or service experience based on usability design standards.

  • Need Research?

    Schedule a call

    Top-tier research professionals on-demand with flexible pricing and no hidden costs. Scale based on project demands for one monthly fee.

Profile picture of Austin Schiffer.

Austin Schiffer

Senior UX Researcher & Designer

EVERYONE CAN BENEFIT FROM RESEARCH

“We believe good design should be accessible to everyone. Research is the foundation of good design.

Gain deep insights into how users interact with your product, identify usability issues, and uncover opportunities for enhancement.

By understanding user behaviors, preferences, and pain points, you can make informed decisions to improve the product's functionality, design, and overall user experience."

Research Case Studies

Automotive

Modernizing automotive logistics

A large automotive logistics company modernized its product suite and mobile strategy.

OneSpring User research prioritized key features, cutting task time by 45%, errors by 30%, and boosting adoption by 40%.

Cut Task Time

45%

Boosted Adoption

40%

"The research guided modernization, unlocking opportunities and driving adoption."

— VP, Marketing

OneSpring team prioritizing features on a whiteboard.

Research

How it works

Choose your model. Get UX Outcomes.

  • 1. Select a plan ✅

    Determine the best UX service for your needs—whether it’s Starter 50, Growth 100, or Flex 150.

  • 2. Click "Let's Talk" ☎️

    Schedule a free 15-minute call with a UX Director to discuss your goals and how we can help.

  • 3. Onboarding 🔄

    Get set up with our team, align expectations, and outline the project scope.

  • 4. Assign your team 🤌🏻

    We’ll match you with our top UX experts tailored to your project needs.

  • 5. Kickoff 🏈

    Collaborate with our UX professionals as we bring your vision to life.

  • 6. Monitor 👁️

    Monitor progress, refine experiences, and continuously improve your product.

Flexible plans for every business

Our goal is to give you the skills you need when you need them in a model that is budget friendly, easy to manage, and flexible.

Starter 50

$5,000

/ month

50 Hours

Essential services with a cost effective plan that’s great for startups and small teams.

  • AI Services

  • Visual Design

  • UX Design

  • UI Design

  • Research

  • Strategy

  • Bi-Weekly Check-In

  • Weekly Check-in

  • Account Manager

Growth 100

$9,000

/ month

100 Hours

Scale with expanded support, deeper capabilities, and strategic guidance.

  • AI Services

  • Visual Design

  • UX Design

  • UI Design

  • Research

  • Strategy

  • Bi-Weekly Check-In

  • Weekly Check-in

  • Account Manager

Flex 150

$13,000

/ month

150 Hours

Full flexibility with on-demand services tailored to your evolving needs.

  • AI Services

  • Visual Design

  • UX Design

  • UI Design

  • Research

  • Strategy

  • Bi-Weekly Check-In

  • Weekly Check-in

  • Account Manager

A person on a video call discussing UX services.

Need More?

Custom Package

Top-tier research professionals on-demand with flexible pricing and no hidden costs. Scale based on project demands for one monthly fee.

From Our Clients

20 Years of Outcome-Driven Success

FAQS

Frequently asked questions

  • What can I use my hours for?

    You can use your hours in any way you like for the package you selected. For example, if you selected the Growth plan, you will have access to use your hours for Strategy, Research, or Design-related work.

  • Who are the consultants I would be working with?

  • How long is the term?

  • Can I carry over hours if I don't use them?

  • What happens next once I'm ready to start?

  • How quickly can I get the help I need?